|
The Complete Moving and Storage Glossary
Accessorial Services
Services,
other than line haul transportation, performed by an agent or the
van operator (such as; packing, unpacking, an extra pickup, a long
carry, an elevator carry, etc.). Accessorial services are charged in
addition to line haul transportation charge.
Back to
Top
Additional Transportation Charge (ATC)
This
regionally adjusted charge compensates the carrier for services
performed in areas where the labor rates are higher than the
national average. It also compensates the carrier for additional
costs incurred due to traffic congestion and added time traveling to
a remote area for pickup or delivery.
Back to
Top
Advanced Charges (Third Party
Service)
Charges for
services of others engaged by an agent or the carrier at your
request. These charges are advanced to your Bill- of- Lading
charges; for example, having a pool table dismantled for transport
by a billiard service company prior to packing is a third party
service.
Back to
Top
Agent
An
affiliated moving company authorized to act on behalf of a motor
carrier (i.e.; Mayflower, North American, Allied, Paul Arpin, etc.).
The affiliated moving company (the agent) may serve as the booking
agent, the origin agent, the hauling agent and/or the destination
agent.
Back to
Top
Auxiliary
Service (Shuttle)
If the
assigned over-the-road van is unable to make a normal
pickup/delivery because of physical constraints and a second,
smaller vehicle is needed, this is considered Auxiliary Service (a
shuttle). Examples of such physical constraints include situations
such as a road or driveway that is too narrow, a bridge unable to
support the weight of the van, and the inability to park the moving
van within a reasonable distance of the pickup or the delivery
residence. Charges for the second, smaller vehicle are assessed on
an hourly basis, in addition to charges for the extra labor involved
in making the pickup with the shuttle truck.
Back to
Top
Bill
of Lading
The is your
contract with the carrier. It is your receipt for your goods and the
contract for their transportation. Your signature on this document
acknowledges that your goods have been loaded on the moving van and
"released to the carrier".
Back to
Top
Binding Quote
A guaranteed
price based on the inventory "no more, no less."
Back to
Top
Booking Agent ("Writing Agent")
The agent
who accepts the order for your move and registers it with the van
line. The booking agent may, or may not, also act as your origin or
your destination agent.
Back to
Top
Bulky Article
Items such
as cars, boats, snowmobiles and campers usually carry a bulky
article charge to compensate the carrier for the difficulty of
loading and unloading such articles, and their unusual bulk or low
weight density. In some cases, an additional "weight additive" rate
is applicable.
Back to
Top
Carrier
The company
providing transportation for your household goods and on whose
interstate or intrastate operating authority the shipment is
moved.
Back to
Top
Carrier's Liability For Loss Or
Damage
The
liability that the Carrier assumes for your possessions. This amount
ranges from a low of $0.30 per pound per article (for moves within a
State) or$0.60 per pound per article (for Interstate moves) to "Full
Replacement Value" with no deductible. There are several different
liability options available to you so be sure to ask the Carrier's
Representative to explain each option, its ramifications and its
cost. Carrier's Liability For Loss or Damage is often incorrectly
referred to as "insurance". It's good to know the difference between
Carrier's Liability For Loss or Damage and insurance, so ask your
van line representative to explain the difference to you.
Back to
Top
Claim
Shippers
statement of loss or damage to any of his/her household goods while
they were in the care of the carrier or its agent. Such statements
are generally made on a "Claim Form". C.O.D. (Cash On Delivery)
Shipments where customer pays moving charges at the time of
delivery. For C.O.D. shipments, payment is required in cash, or by
travelers check, money order, cashier's check or credit card
(pending a prior credit card approval process). Personal checks are
not accepted for payment of C.O.D. charges.
Back to
Top
Consignee
The person
to whom the shipment is to be delivered. Consignor The person from
whom the shipment picked up from.
Back to
Top
CP
(Carrier Packed)
Articles
packed into cartons or crates by the carrier, not the
shipper.
Back to
Top
CWT
This
abbreviation stands for the rate or charge per 100
pounds.
Back to
Top
Deadhead
Empty
(unloaded) miles traveled by a driver in order to move his or her
truck to pick up a paying load.
Back to
Top
Declared Valuation
The
Shipper's indication of the value declared for the possessions being
shipped, thereby establishing the carrier's maximum liability for
loss or damage to the shipment. If no value is declared, the
liability is then controlled by the tariff under which the shipment
is moved.
Back to
Top
Destination Agent
The agent
designated in the destination area to be available to assist or
provide information to you or the van operator regarding your
shipment.
Back to
Top
Distance Carry
See "Long
Carry".
Back to
Top
Elevator Carry
A charge to
compensate the carrier for the additional labor required to move a
shipment by way of an elevator.
Back to
Top
Estimate
A
professional assessment of the van space requirements, weight of
household goods and cost of the move determined by the
physical/visual inspection of a shipment by a representative of the
carrier.
Back to
Top
Expedited Service
A program
which, for an additional charge, allows a specific delivery date to
be requested. If the date is not met, only standard charges
apply.
Back to
Top
Extra
Stop (Extra Pickup or Delivery)
If a van
operator is required to make an extra stop at either origin or
destination (other than the main pickup or delivery points), an
extra charge is assessed - the charge is determined by the
tariff.
Back to
Top
Flight Carry
See "Stair
Carry".
Back to
Top
Flight Charge
See "Stair
Carry".
Back to
Top
Full Replacement Value
Protection
A valuation
program which does not incorporate depreciation as a factor in
settling claims for loss or damage.
Back to
Top
International
Any move
which crosses a country boundary, regardless of the number of
miles.
Back to Top
Interstate
Any move
which crosses a state boundary, regardless of the number of miles.
Distinguished from intrastate.
Back to
Top
Intrastate
Any move
which does not cross a state boundary, typically over 40 miles.
Distinguished from interstate.
Back to
Top
Inventory
The list
itemizing the goods (and their condition) that you have released to
the carrier.
Back to
Top
Leaveover
See
"Overflow".
Back to
Top
Linehaul
The tariff
transportation charge to move your shipment from point of origin to
its final point of destination.
Back to
Top
Local
In the same
city.
Back to
Top
Long
Carry ("Distance Carry")
A charge
assessed when a shipment must be moved more than 75 feet from the
rear of the moving van to the entrance of the residence.
Back to
Top
Long
Haul
A move over
450 miles from point to point. Long hauls are (generally) performed
with tractor-trailers.
Back to
Top
Lowball
An estimate
of moving costs that is purposely estimated low in order to secure a
sale from the customer.
Back to
Top
Non-Binding Quote
Based on the
weight of the shipment.
Back to
Top
Operating Authority
Certification issued by a state
or federal governmental entity authorizing a carrier to move
household goods between designated geographical areas. A van line's
agent may also have its own separate "operating authority" issued by
a state or federal governmental entity, to move shipments within a
certain geographical area.
Back to
Top
Order For Service
The document
authorizing the carrier to transport your household goods. Order For
Service Number: The number used to identify your shipment. It
appears in the upper right corner of the Bill of Lading and on the
Order for Service.
Back to
Top
Origin Agent
The agent
designated in the origin area to be available for preliminary
readying of the shipment before movement (such as packing cartons),
or to provide information to you regarding your move.
Back to
Top
Overflow
("Leaveover")
Articles
that are left behind due to insufficient space on a van, to be
loaded on a second van for transportation and delivery.
Back to
Top
PBO (Packed
By Owner)
Articles
packed into cartons or crates by the shipper, not the
carrier.
Back to
Top
Re-weigh
Second
weighing of shipment performed at destination at the shippers or the
carrier's request. Road Van: A long haul tractor-trailer that moves
shipments long distance (which is generally considered over 450
miles).
Back to
Top
Shipper
The person
(customer) whose goods are being moved.
Back to
Top
Short
Haul
A move that
takes place under 450 miles. Short hauls are (generally) performed
with straight trucks, although tractor-trailers can, and are, often
employed to complete large short haul moves.
Back to
Top
Stair
Carry
An extra charge to
compensate the carrier for the additional labor and time required to
move a shipment (such as pianos) up or down flights of stairs which
lead to or from an origin or destination residence.
Back to
Top
Storage In Transit (S.I.T.)
Temporary
storage of your household goods in the warehouse of the carrier's
agent, pending further transportation.
Back to
Top
Straight Truck
A truck,
generally one half the size and capacity of a tractor-trailer.
Straight trucks are single cab and body vehicles (as opposed to a
tractor-trailer in which the cab can be separated from the
trailer).
Back to
Top
Survey
When the
booking or origin agent examines (i.e., surveys, or visually
inspects) the shipper's goods to develop an cost
estimate.
Back to
Top
Tariff
The
carrier's provisions, including rates, for services performed during
the course of moving a shipment.
Back to Top
Third Party Services
Services
performed by someone other than the carrier at your request or as
required by federal, state or local law.
Back to Top
Unpacking
The removal
of your goods from containers (boxes) and crates, and the disposal
of such containers and packing materials.
Back to Top
Valuation
Shipper's
declaration of the value declared for the possessions being shipped,
thereby establishing the carrier's maximum liability for loss or
damage to the shipment. If no value is declared, the liability is
then controlled by the tariff under which the shipment was
moved.
Back to Top
Van
Movers call
all types and kinds of trucks used for moving "vans". A van can be
as small as an econoline pack van or as large as an 80 foot long
tractor-trailer rig.
Back to Top
Van
Operator
The driver
of the vehicle carrying your household goods.
Back to Top
Writing Agent ("Booking Agent")
The agent
who accepts the order for your move and registers it with the van
line. The booking agent may or may not be your origin or destination
agent.
Back to Top
|
Designed by BACKBAY.com